Difficulties of accommodating discrepant information
Posted by Ming Ling on August 24, 2010
I think generally speaking it’s difficult for people to admit they’re wrong, and the higher the stakes, the more difficult it becomes. So what you really want to do is educate people that it’s OK to be wrong. It doesn’t mean you’re a fool. It’s not going to be the end of your life.
There are high social costs to being wrong, and creating a culture that values thoughtfulness and humility rather than tenacity may alleviate this phenomenon. (Ironically, one might expect this to be worse in a collectivist culture, where there could be more shame, surprise, or negative attention attached to retracting publicly stated beliefs. In contrast, individualistic cultures that celebrate different ideas might be more tolerant of changing one’s mind.)
But I think there are high cognitive and metacognitive costs to being wrong as well. Part of it could be a consequence of generating a hypothesis or belief, akin to the dangers of convincing oneself of the correctness of a guess (e.g., when taking a pretest). The more a person articulates or mentally rehearses an idea, the more s/he becomes committed to it (i.e., strengthens the memory trace, elaborates on potential explanations, draws connections to prior knowledge).
Further, someone whose self-concept is strongly linked to having the right answers might feel more threatened by realizing s/he made an error. And someone who thinks that intelligence is knowing facts rather than exercising good reasoning would probably be more disturbed by having to acknowledge getting the facts wrong.
So what does this suggest? Perhaps we should encourage more tentativeness and skepticism, an appreciation of the probabilistic nature of knowledge, comfort with staking cautious claims. Maybe we should ask people to propose multiple conditional hypotheses instead of single predictions. And most of all, we should put wrongness back in its place– linked to the idea, not the person.
This entry was posted on August 24, 2010 at 8:51 am and is filed under Reasoning. Tagged: Backfire effect, Beliefs about intelligence, Conflicting beliefs, Culture, Metacognition. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.